Privacy Policy
Last updated: January 1, 2025
Plain language summary:We collect only the data needed to run your school management system. We never sell your data. Your students' information stays private. You can delete your data anytime.
1. Introduction
This Privacy Policy describes how Mera School, a product of Lyca Technologies Private Limited ("we", "us", or "our"), collects, uses, and protects information about you when you use our school management system. By using Mera School, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information: Account Information: When you register, we collect your name, email address, phone number, school name, and city. School Data: Student records, attendance data, fee records, exam results, and staff information that you enter into the system. Usage Data: Information about how you use our service, including features accessed, time spent, and device information. Communication Data: Messages sent through our contact forms or support channels.
3. How We Use Your Information
We use the information we collect to: - Provide and maintain the Mera School service - Process subscription payments - Send service-related notifications and updates - Respond to support requests - Improve our product based on usage patterns - Comply with legal obligations We do not use your school's student or operational data for marketing, advertising, or any commercial purpose other than providing the service.
4. Information Sharing
We do not sell your personal information or school data to third parties. We may share limited information with: Service Providers: Third-party vendors (SMS gateways, payment processors, hosting providers) who assist us in operating our service. These parties are contractually bound to keep your information confidential. Legal Requirements: If required by law, court order, or government authority. Business Transfers: In the event of a merger or acquisition, data may be transferred to the acquiring entity with prior notice to users.
5. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits. For full details, see our Data Protection & Theft Prevention policy.
6. Cookies
We use essential cookies to maintain your login session and remember preferences. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect some functionality.
7. Your Rights
You have the right to: - Access the personal data we hold about you - Correct inaccurate information - Request deletion of your data - Export your school's data - Withdraw consent for optional communications To exercise these rights, contact us at support@meraschool.app.
8. Children's Privacy
Mera School processes student data on behalf of schools (our clients). Schools are responsible for obtaining appropriate parental consent for student data as required by applicable laws. We process this data only under the instruction of the school.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email at least 14 days before changes take effect.
10. Contact Us
For privacy-related questions or to exercise your data rights: - Email: support@meraschool.app - Phone: +92 304 244 1491 - Address: Flat C-22, Sector R, Gulshan-e-Maymar, Karachi, Sindh, Pakistan